Senior Software Engineer, Customer Insights

<h3><strong>About the Role</strong></h3> <p>Together.ai is looking for a Senior Software Engineer to join the Customer Insights team. Customer Insights owns the customer-facing visibility layer of Together&39;s Cloud — the systems that help customers understand what&39;s happening in their environment, trace back what happened and why, and act on it with confidence.</p> <p>Every time a customer needs to understand their own activity — what happened, who did it, when, and whether it needs attention — they rely on the systems we build. Whether it&39;s a developer inspecting recent activity, an enterprise team auditing their organization, or an operator diagnosing an anomaly, we make that visibility clear and trustworthy: simple for everyday cases, robust enough for complex organizational needs. We&39;re turning today&39;s fragmented visibility patterns into coherent product and platform foundations, and building toward a next generation of insight tooling that summarizes activity, explains anomalies, and correlates signals across surfaces — for both human operators and autonomous agents.</p> <p>You&39;ll take ambiguous problems and turn them into a clear technical direction. You&39;ll set the technical approach for significant pieces of the system, weigh in on architecture beyond your immediate area, and help less experienced engineers navigate unfamiliar problem spaces. You&39;ll have real autonomy over how problems get solved, paired with a team that reviews, debates, and learns in the open.</p> <h3><strong>Responsibilities</strong></h3> <ul> <li>Design and ship core features of Together&39;s Customer Insights platform — the systems customers rely on to see, trace, and act on their own activity.</li> <li>Drive the technical design for new capabilities, including proposing architecture, writing design docs, and getting buy-in across teams.</li> &