Remote Senior AI Prompt Engineer

Remote Senior AI Prompt Engineer at MCI | Hiring.Camp Senior AI Prompt Engineer MCI Jun 10, 2026 Location , US Workplace Remote, Onsite Department Customer Service Seniority Senior Experience 5+ years Education Bachelor Visa Not sponsored Closing date Today Source iCIMS Description POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a Senior AI Prompt Engineer to design, optimize, and manage prompts that maximize the effectiveness of Large Language Models and AI-powered applications. This role is responsible for improving AI response quality, consistency, accuracy, and business relevance across a wide range of use cases. The successful candidate will work closely with AI engineers, product managers, trainers, and business stakeholders to develop scalable prompting solutions that drive measurable business outcomes. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: Prompt Design & Development - Create and maintain prompts that enhance