Prompt Engineer

Prompt Engineer - Acclaim AI | Built In Acclaim AI Prompt Engineer Posted 9 Days Ago Be an Early Applicant Hiring Remotely in Portugal Remote Mid level Artificial Intelligence • Information Technology • Cybersecurity The Role Design and iterate prompts and conversational flows for LLM-based agents, analyze client business processes and conversation transcripts, create training/test datasets, and measure and improve AI agent performance. Summary Generated by Built In Description We're expanding our Prompt Engineering team and are looking for a Prompt Engineer to join us! Requirements - Senior+ level: 4+ years of hands-on experience working on AI/ML or conversational AI projects — ideally in fintech, telecom, or retail - Proven experience with prompt engineering: writing and iterating prompts for LLMs for real product use cases - Experience designing end-to-end conversational flows for chatbots or AI agents, including intent recognition, dialogue trees, fallback handling, consumer copywriting - Experience with prompt testing / QA and AI Observability tools (LangSmith, etc) - Experience with prompt iterating and evals (prompt engineering + test cases + human-in-the-loop) Nice to have - Background in UX Design or UX Research - strong plus! - AI Voice experience - Background in business process analysis: ability to translate complex workflows into clear, structured dialogue scenarios Responsibilities - Analyze how business processes work on the client side: study internal instructions for employees, as well as real conversation recordings and transcripts; - Based on this analysis, design scripts and prompts for AI agents to automate these processes; - Create training and test data sets; - Develop and apply methodologies to assess the quality of the AI agents’ performance and use them to refine the agents. What we offer - The team has built award-winning AI products for tech corporations — devices, voice assistants, products that are actually in