IT Systems Engineer

<h3><strong>The Role: </strong></h3> <p>Scale AI is hiring a highly skilled foundational IT Systems Engineer for our Public Sector IT team to design, build, and operate secure, scalable infrastructure that empowers employees to do their best work. You’ll join a creative, fast-moving, solutions-oriented group that architects and implements automation across identity and access management, endpoint management, and our broader SaaS stack. Leveraging Okta Workflows, GCC High/Azure Gov, and your familiarity with federal frameworks (FedRAMP High, IL6, CMMC), you’ll deliver robust, audit-ready systems that meet stringent compliance requirements. The ideal candidate pairs deep IAM best practices and hands-on SaaS administration with a zero-trust mindset, clear documentation, and a genuine drive to make people happy—while protecting system integrity in a fast-paced, high-security environment.</p> <h3><strong>You will:</strong></h3> <ul> <li>Assist with the administration of our tech stack with platforms such as Okta, GCC High, Opal, Slack, Jamf, Jira, and many more</li> <li>Provide escalated assistance to the IT Services and Support team</li> <li>Partner with Security/Compliance on audit artifacts (SSP updates, POA&Ms, control mappings to NIST 800-53/171, CMMC 2.0).</li> <li>Create and update technology documentation for internal IT teams and Scale employees</li> <li>Design and maintain Zero-Trust controls (device posture, network segmentation, Conditional Access) across GCC High/Azure Gov and Okta.</li> <li>Build Okta Workflows and lightweight services (webhooks/queues) to automate joiner–mover–leaver events, access reviews, and deprovisioning.</li> <li>Own change management for IT systems in regulated environments (CAB records, rollback plans, validation evidence).</li> </ul> <h3><strong>Ide