Careers | RAG Engineer in | Careers

Careers | RAG Engineer in | Careers at US Remote Nationwide Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Returning Candidate? RAG Engineer ID 2026-50150 Updated Date 6/29/2026 Department AI Support Positions Education Bachelor's Degree Min. Years Experience 3 Company/Brand MCI US- Division Business Process Outsourcing POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for a highly skilled RAG Engineer to build Retrieval-Augmented Generation (RAG) systems that combine the power of Large Language Models with enterprise knowledge and information retrieval technologies. This role is focused on creating AI solutions that deliver accurate, context-aware responses by leveraging structured and unstructured organizational data. You will play a key role in developing scalable knowledge systems that enhance AI reliability, trust, and business impact. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-emp